If you believe you have received a faulty product or if the product has been damaged in transit please contact firstname.lastname@example.org to initiate the returns or replacement procedure.
Refunds and returns policy
Refunds – Refunds in the form of store credit or replacements will be possible for products damaged during shipping.
Returns – Aegir Ketill does not accept returns for unwanted or incorrect orders. If you wish to discuss product returns please email email@example.com.
Time – For damage that occurred during shipping the refund request must be raised within 7 days of receiving your package.
Method of refund – For damaged items during shipping you will receive store credit or replacement items.
Product condition – Returns for opened and unwanted products are not available.
Charges – If damage has occurred during shipping no cost will be to the customer.